Housesitting Australia - Privacy Policy

We respect your privacy

Housesitting Australia respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).

"Personal information" is information we hold that is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.

You may contact us in writing at PO Box 327, Mallacoota, Victoria, 3892, for further information about this Privacy Policy.

What personal information is collected

Housesitting Australia will, from time to time, receive and store personal information you submit to our website, provided to us directly, or given to us in other forms.

You may provide basic information such as your name, phone number, address, and email address to enable us to send you information, provide updates, and process your product or service order.

We may collect additional information at other times, including but not limited to when you provide feedback, information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us.

How we collect your personal information

Housesitting Australia collects personal information from you in a variety of ways, including when you interact with us electronically or in person, access our website, and engage in business activities with us. We may receive personal information from third parties, and if we do, we will protect it as set out in this Privacy Policy.

By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

How we use your personal information

Housesitting Australia may use the personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services, and opportunities available to you.

We will use personal information only for the purposes to which you consent. This may include:

  • Providing you with products and services during the usual course of our business activities
  • Administering our business activities
  • Managing, researching, and developing our products and services
  • Providing you with information about our products and services
  • Communicating with you by various means such as telephone, email, SMS, or mail
  • Investigating any complaints

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.

We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings, or in response to a law enforcement agency request.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any personal and non-personal information contained in those databases, to the extent permissible by law.

Disclosure of your personal information

Housesitting Australia may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.

If we do disclose your personal information to a third party, we will protect it in accordance with this Privacy Policy.

General Data Protection Regulation (GDPR)

Housesitting Australia will comply with the principles of data protection